Chikyukazoku (following our company) We respect the personal information protection laws.
Therefore we handle the following personal information carefully. which are your name,
date of birth, gender, address, telephone number, E-mail address.
We understand that handling your information correctly is upmost importance.
These are our company's basic policy for personal information protection.
１．Acquisition of personal information
The acquisition of personal information by fair means.
２．Handling of personal information
１）Use for it's intended purpose.
We will not use your personal information without your consent and not beyond
it's intended purpose.
We will use your personal information for these purposes.
①Necessary duties in order to deliver goods and services that have been made
to the company.
②Planning and development of products, and survey customers to improving
customer satisfaction.
③A guide of the new item which is necessary and is beneficial to the user.
④Necessary business conduct to response to customer inquiry and implementation
of fast service.
⑤Explicit purpose of use when acquiring your personal information.
⑥The provisions of laws and regulations or corresponding circulars and guidance
by administrative authorities.
・Item of personal information to provide:
name, date of birth, gender, address, telephone number, E-mail address
The contents of the parcel declaration at customs and information of consultation
content with customs.
２）Providing personal information to third parties
Our company will not provide personal information to third party without customers consent
but to achieve the purpose of use, we provide your information to subcontractors.
In this case, we expect subcontractors to handle your personal information properly and
we will manage this appropriately.
３）Appropriate management of personal information
We take safety measures to avoid unauthorized access to personal information, destruction
loss of personal information, falsification, leakage of personal information.
３．Inquiry etc
You can claim the disclosure of your personal information with our designated procedures.
If you wish to disclose your personal information, please use support dial.
It will guide you to the procedure required to disclose information.
If you wish to correct your personal information, suspension of use, delete personal
information, you can use support dial.
In either case, in accordance with the personal information protection law,
we will respond appropriately.
Consultation regarding the handling of personal information window
Chikyukazoku support dial +81 (0)72-250-3411 (Open time) Mon-Fri 10:00 to 18:00
４．Legal compliance and improvement
We respect the law directive on personal information, so we address the continuous improvement
to handle personal information.
In addition, improved content will be reflected with this basic policy.
